Support

Here are answers to common questions.

How do I get the example books back?

The example books step aside once you add cards of your own. To open Getting Started again, tap + in the Library, choose Show Tips Again and start the tour.

My decks don’t show up on my other devices.

Check that you are signed in to the same Apple Account with iCloud turned on, on every device. Sync can take a few minutes after a change.

Which files can I import?

Anki packages (.apkg), Quizlet and Anki text exports, and iToth decks (.cards and .cardsz, which can include pictures).

How do I write a formula or add a picture?

Write a formula between dollar signs, like $\frac{a}{b}$. Add a picture with ![description](address) on its own line, using a web address or a picture packed in a .cardsz deck.

How do I see the tips again?

In the Library, tap + and choose Show Tips Again.

Contact

The support email will be listed here soon.

Learn how to write a deck, with formulas and pictures →

Read the step-by-step guide →